Frequently Asked Questions
About Delivery?
How often do you deliver?
Our normal delivery to your area is every 6 weeks. There are some times when extra deliveries can be arranged so if you need something special it’s always worth a call on 0800 6 696042
When is my next delivery?
If you are an existing customer it’s easy to calculate your next delivery. Add one month and 11 days to the Wednesday of your last delivery week and that will give you the week we are due to deliver. Normally we deliver to your area the same day of the week every time during the year.
New enquiries who we would love to become customers should call on 0800 6 696042. We may not be due in your area but maybe able to start you off by delivering off round. We will always endeavour to this as soon as possible.
Do we deliver to your area?
We deliver to the following postcodes:
DN5 #, DN7 #, DN10 #, DN12 #, DN17 #, DN20 #, DN21 #, DN36 #, DN37 #, DN38 #, HU4 #, HU7 #, HU8 #, HU9 #, HU10 #, HU12 #’ HU13 #, HU14 #, HU15 #, HU17 #, LN1 #, LN2 #, LN3 #, LN4 #, LN5 #, LN6 #, LN7 #, LN8 #, LN9 #, LN10 #, LN11 #, LN12 #, LN13 #, PE22 #,
If you live in these area’s we can definetly deliver, if you live near to one of these area’s we probably can deliver. Just give us a call on 0800 6 6960642 and we will plan what is required with you.
How much does delivery cost?
We do not make any additional charges for delivery. All NEW customers ordering 4 items or less will pay the full price for each item but will be given a credit of £2 per item to spend on subsequent deliveries this will continue until their 6th delivery when they will qualify for the concession price.
About quantities?
What quantites do I have to buy?
The quantity of product you have to buy is generally 1kg. There are some exceptions which are clearly noted on the website and will be explained at the time of ordering or confirmation.
1kg equates to between 6 and 8 portions depending on your appetite, the product and how you prepare it.
Can I buy smaller quantites?
Approximately 24 items are available in smaller quantities as a multi buy or mini pack. Please call on 0800 6 696042 to ask for details.
About Fresh Fish?
How fresh is your fish?
Our fish is as fresh as it is possible for it to be we believe. We do not have any stocks of fish and we only order our fish the day before it is due for delivery. Our fishmonger; who we have dealt with for over 10 years, prepares your fish on the morning of delivery and they box it up and pack it on ice for us to collect at lunchtime we then deliver it to you that afternoon so that’s how fresh.
About Chicken?
Is your chicken free range?
Most of our chicken is not free range! This is a deliberate choice driven by a number of factors including the fact that “free-range” does not mean what most consumers think it means and offers very little change in the way that the chickens live.
We found that the more important factors in getting great value for money and great tasting chicken was the fact that our chicken does not have any water or chemicals injected which means they don’t shrink excessively when cooked. Coupled with our breasts being 7/8oz in weight, which means they come from healthier, stronger and longer lived birds, means that you get great vaklue for money and great tasting chicken.
Our whole chickens are free-range grain fed birds direct from the Yorkshire farm where they are reared.
About Beef?
Who prepares your beef?
We work with a traditional family master butcher and him and his team prepare and pack all your beef to order on the morning of delivery for us to collect at lunchtime and deliver to you that day.
About Lamb?
Where is your Lamb from?
With Lamb we always endeavour to supply Lincolnshire Lamb but sometimes depending on the time of year and cut that you require we may substitute this for best quality Lamb from other area’s if necessary.
About Pork?
How long is your Pork hung for?
Traditionally Pork has not been hung in the same way as Beef or Lamb for prepartion though there is a move towards hanging for a short period of upto a week. This helps to develop flavour and creates better value for money as there is a reduction in moisture content during hanging.
What cuts of bacon can i buy?
We supply 3 cuts of Bacon all of which are dry cured so you get less shrinkage, weight loss and froth when cooking. You also get substantially better flavour. The 3 cuts are shortback, smoked shortback and streaky.